Shipping policy
Shipping Policy
Free Worldwide Shipping
We offer free shipping worldwide on all orders.
This includes (but is not limited to):
- United Kingdom
- United States
- Canada
- Australia
- New Zealand
- France
- Germany
- Italy
- Spain
- All other international destinations
Order Cut-Off Time
- Orders placed before 5:00 PM (local time) are processed the same business day.
- Orders placed after this time will be processed on the next business day.
Handling Time
- Orders are processed within 1–3 business days.
- This includes order verification, packaging, and dispatch.
Estimated Delivery Times
Delivery times vary depending on location:
Primary Shipping Countries
|
Country |
Estimated Delivery |
|
United Kingdom |
5-8 business days |
|
United States |
7-14 business days |
|
Canada |
7-14 business days |
|
Australia |
10-21 business days |
|
New Zealand |
10-21 business days |
|
France |
7-14 business days |
|
Germany |
7-14 business days |
|
Italy |
7-14 business days |
|
Spain |
7-14 business days |
Rest of World
- Estimated delivery time: 7–21 business days
Shipping Costs
- Free shipping is available on all orders worldwide
- No minimum order value required
Order Tracking
- All orders include tracking information
- Tracking details are sent via email once your order has been shipped
Customs, Duties & Taxes
- International orders may be subject to customs duties or import taxes
- These charges are the responsibility of the customer
Shipping Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
- Customs processing
- High demand periods
- Courier or logistics issues
We are not responsible for delays outside our control but will assist in resolving any issues where possible.
Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Contact for Shipping Enquiries
For any shipping-related questions, please contact:
📧 orders@highverseship.com