Shipping policy
Shipping Policy
At Highverseship LTD, we are dedicated to providing transparent, reliable, and secure logistics globally. We offer 100% Free Tracked Shipping on all orders with no minimum purchase thresholds across our active international delivery markets.
1. Shipping Costs and Order Thresholds
We provide 100% Free Tracked Shipping on all orders (No minimum purchase required) to the following destinations:
We provide 100% Free Tracked Shipping on all orders (No minimum purchase required) to the following destinations:
- United Kingdom
- United States
- Australia
- Canada
- France
- Germany
- Ireland
- Italy
- Netherlands
- New Zealand
- Spain
2. Order Cut-Off Time
Our daily order cut-off time is 5:00 PM BST (British Summer Time).
Our daily order cut-off time is 5:00 PM BST (British Summer Time).
- Orders placed before 5:00 PM BST are processed and handled the same business day.
- Orders placed after 5:00 PM BST will be processed on the following business day.
3. Handling and Processing Time
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Handling Time: 1 to 3 business days (Monday to Friday).
This processing window includes fraud verification, inventory allocation, rigorous quality checks, secure packaging, and sorting at our logistics center before handover to our courier partners.
4. Estimated Transit and Delivery Times
Our transit timelines are calculated from the day your package is formally dispatched from our sorting facility:
Our transit timelines are calculated from the day your package is formally dispatched from our sorting facility:
- United Kingdom: 5 to 8 business days (Monday to Friday).
- United States: 7 to 14 business days (Monday to Friday).
- Australia, Canada, France, Germany, Ireland, Italy, Netherlands, New Zealand, Spain: 7 to 14 business days (Monday to Friday).
5. Order Tracking Systems
Every shipment dispatched by Highverseship LTD includes comprehensive end-to-end tracking data. Once your parcel is scanned into the courier system, an automated tracking confirmation containing your unique tracking link and carrier details will be sent directly to your registered checkout email address.
Every shipment dispatched by Highverseship LTD includes comprehensive end-to-end tracking data. Once your parcel is scanned into the courier system, an automated tracking confirmation containing your unique tracking link and carrier details will be sent directly to your registered checkout email address.
6. Customs, Import Duties, and Local Taxes
For international shipments traveling through our cross-border fulfillment lanes, orders may occasionally be subject to local import inspections, customs clearances, or regional duties. Any unexpected administrative charges levied at the local border destination are the sole legal responsibility of the purchasing customer.
For international shipments traveling through our cross-border fulfillment lanes, orders may occasionally be subject to local import inspections, customs clearances, or regional duties. Any unexpected administrative charges levied at the local border destination are the sole legal responsibility of the purchasing customer.
7. Shipping Address Obligations
Buyers must review and verify their complete physical shipping address prior to completing their checkout payment. Highverseship LTD cannot be held operationally or financially liable for packages that are misdelivered or lost due to incorrectly spelled or incomplete addresses provided at checkout.
Buyers must review and verify their complete physical shipping address prior to completing their checkout payment. Highverseship LTD cannot be held operationally or financially liable for packages that are misdelivered or lost due to incorrectly spelled or incomplete addresses provided at checkout.
Contact Our Logistics Team
For real-time delivery status updates, tracking help, or shipping inquiries, please contact our specialized department:
For real-time delivery status updates, tracking help, or shipping inquiries, please contact our specialized department:
- Logistics & Shipping Enquiries: orders@highverseship.com
- Customer Support: support@highverseship.com
- Phone Support: +44 7414299676
- Registered Corporate Entity: Highverseship LTD, Flat K, Studio 200, 200 West Street, Sheffield, United Kingdom, S1 4EU